Privacy

bjbaji Privacy Policy – Your Data, Your Rights, Our Commitment

At bjbaji, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We've written it in plain language so you actually understand it.

Last Updated: January 2025 SSL Encrypted GDPR Aligned
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10 Sections
Covering all aspects of how bjbaji handles your personal data
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How bjbaji Protects Your Privacy

Six core commitments that define how bjbaji handles your personal data every single day.

End-to-End Encryption

All data transmitted between your device and bjbaji's servers is protected with industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.

No Data Selling

bjbaji does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process payments, and improve the platform.

Secure Data Storage

Your data is stored on secure servers with restricted access. Only authorised bjbaji personnel can access personal data, and only when necessary to perform their job functions.

Minimal Data Collection

We only collect the data we actually need. bjbaji does not collect unnecessary personal information. If we don't need it to operate your account or comply with legal requirements, we don't ask for it.

Your Rights Respected

You have the right to access, correct, or delete your personal data held by bjbaji. Submit a request to our support team and we will respond within a reasonable timeframe — no runaround, no delays.

Breach Notification

In the unlikely event of a data breach that affects your personal information, bjbaji will notify affected players promptly and take immediate steps to contain and investigate the incident.

Your Rights Over Your Personal Data

As a bjbaji player, you have clear rights over the personal data we hold about you. Here's what you can ask for at any time.

Right to Access

Request a copy of all personal data bjbaji holds about you. We'll provide it in a clear, readable format.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you can ask us to correct it at any time.

Right to Erasure

Request deletion of your personal data, subject to our legal obligations to retain certain records.

Right to Restriction

Ask bjbaji to limit how we process your data while a dispute or correction request is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it elsewhere.

Right to Object

Object to bjbaji processing your data for direct marketing or profiling purposes at any time.

To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.

Summary: bjbaji collects only the data needed to run your account and keep the platform secure. We do not sell your data. You can request access, correction, or deletion of your data at any time by contacting [email protected].

1 Introduction

bjbaji ("we", "us", "our") operates the online betting and gaming platform available at bjbaji.one and through the bjbaji mobile app. We are committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how we collect, use, store, and share personal data in connection with your use of bjbaji's services.

This policy applies to all bjbaji users, including registered players, visitors to our website, and anyone who contacts our support team. By using bjbaji, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use the platform.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy, which together form the full agreement between you and bjbaji.


2 Data We Collect

bjbaji collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party sources for verification purposes.

Data You Provide Directly

  • Full name and date of birth (required for account registration and age verification)
  • Phone number (used for account login and communication)
  • Mobile wallet details — bKash or Nagad number (required for deposits and withdrawals)
  • Identity documents submitted during KYC verification (e.g. National ID card)
  • Communications you send to our support team via chat or email

Data Collected Automatically

  • Device information — type, operating system, browser version
  • IP address and approximate geographic location
  • Session data — pages visited, time spent, actions taken on the platform
  • Betting and gaming activity — bets placed, games played, amounts wagered and won
  • Login timestamps and frequency of access

Data from Third Parties

In some cases, bjbaji may receive data about you from third-party identity verification providers or payment processors. This data is used solely for the purpose of verifying your identity or processing your transactions and is handled with the same level of care as data you provide directly.

Note: bjbaji does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information. We collect only what is necessary to operate your account safely and legally.

Data Categories at a Glance

Data Type Examples Purpose
Identity Data Name, date of birth, NID Account registration, KYC verification
Contact Data Phone number, email Account access, support communication
Financial Data bKash/Nagad number, transaction history Deposits, withdrawals, fraud prevention
Technical Data IP address, device type, browser Security, fraud detection, platform optimisation
Usage Data Bets placed, games played, session duration Account management, responsible gaming monitoring

3 How We Use Your Data

bjbaji uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Here is how we use the data we hold about you:

Account Management

We use your identity and contact data to create and manage your bjbaji account, verify your age and identity, process your login, and communicate with you about your account activity. Without this data, we cannot provide you with access to the platform.

Payment Processing

Your financial data — specifically your bKash or Nagad wallet number — is used to process deposits and withdrawals. We retain transaction records as required by financial regulations. We do not store full payment credentials beyond what is necessary for transaction processing.

Security and Fraud Prevention

Technical data such as your IP address, device information, and login patterns are used to detect and prevent fraud, unauthorised account access, and abuse of the platform. This is a core part of keeping bjbaji safe for all players.

Responsible Gaming

bjbaji uses your usage data — including betting frequency, session duration, and wagering amounts — to monitor for signs of problem gambling. This allows us to provide timely interventions, enforce self-exclusion requests, and comply with our responsible gaming obligations.

Platform Improvement

Aggregated and anonymised usage data helps us understand how players use bjbaji, which features are most popular, and where we can improve the experience. This data cannot be used to identify individual players.

Legal Compliance

bjbaji is required by law to retain certain records — including transaction histories and identity verification documents — for specified periods. We use your data to comply with these legal obligations and to respond to lawful requests from regulatory authorities.


4 Legal Basis for Processing

bjbaji processes your personal data on the following legal bases:

  • Contract performance: Processing necessary to provide you with the bjbaji service you have signed up for, including account management and payment processing.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring — where our interests do not override your rights.
  • Consent: Where we rely on your consent for specific processing activities (such as marketing communications), you can withdraw that consent at any time by contacting support.

5 Data Sharing

bjbaji does not sell your personal data. We share your data only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate the platform — including payment processors (bKash, Nagad), identity verification providers, and cloud hosting services. These providers are contractually required to handle your data securely and only for the purposes we specify.

Legal Requirements

bjbaji may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities if required to do so by law, court order, or in connection with legal proceedings. We will only disclose the minimum data necessary to comply with such requirements.

Business Transfers

In the event that bjbaji undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity before the transfer takes effect.

Reminder: bjbaji never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. Your data stays within the bjbaji ecosystem.


6 Cookies & Tracking

bjbaji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Here is a breakdown of the types of cookies we use:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
  • Analytics cookies: Help us understand how players use bjbaji by collecting anonymised data about page visits and interactions. This data is used to improve the platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bjbaji platform. bjbaji does not use third-party advertising cookies or tracking pixels for external ad targeting.


7 Data Retention

bjbaji retains your personal data for as long as your account is active and for a period after account closure as required by law. Specific retention periods are as follows:

  • Account and identity data: Retained for the duration of your account and for five years after account closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for five years from the date of each transaction as required by financial regulations.
  • Support communications: Retained for two years from the date of the last communication.
  • Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required, bjbaji securely deletes or anonymises it. You can request early deletion of your data by contacting support, subject to our legal retention obligations.


8 Data Security

bjbaji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

  • TLS encryption for all data in transit between your device and our servers
  • Encryption of sensitive data at rest, including payment details and identity documents
  • Strict access controls — only authorised personnel can access personal data, and only when required for their role
  • Regular security audits and penetration testing of our platform infrastructure
  • Two-factor authentication options for player accounts
  • Continuous monitoring for suspicious activity and potential security incidents

While bjbaji takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, bjbaji will notify affected players without undue delay and take immediate steps to contain the incident.

Your role matters too: Keep your bjbaji password strong and unique. Never share your login credentials with anyone. bjbaji staff will never ask for your password. If you suspect your account has been compromised, contact support immediately.


9 Exercising Your Rights

To exercise any of your data rights — access, rectification, erasure, restriction, portability, or objection — contact our support team at [email protected]. Please include your registered phone number and a clear description of your request.

bjbaji will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.

Please note that some requests — particularly erasure requests — may be limited by our legal obligations to retain certain records. Where we cannot fulfil a request in full, we will explain why and tell you what we can do instead.


10 Updates to This Policy

bjbaji may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via an in-platform notification or by email to your registered contact details.

The updated policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how bjbaji protects your privacy. Continued use of the platform after an updated policy is published constitutes your acceptance of the changes.

If you have any questions about this Privacy Policy or how bjbaji handles your personal data, contact us at [email protected]. Our support team is available 24 hours a day, seven days a week.

Questions? Privacy can be complicated. If anything in this policy is unclear or you want to know more about how a specific piece of your data is used, just ask. We'd rather explain it properly than leave you guessing.

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Your Privacy is Protected — Join bjbaji Today

Now that you know how bjbaji protects your data, take the next step. Register your free account in under two minutes, deposit from ৳200 via bKash or Nagad, and start betting with confidence. Fast payouts, fair games, and your privacy always respected.

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